People

Experts with taste.

Putting our people first

ExceL London Hospitality boasts a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service. We truly care about our employees, encouraging balanced lifestyles through our Wellbeing Ambassador and consistently bring our team fantastic development opportunities so we can deliver the best food and drink experience.

A diverse and inclusive workplace environment

ExceL London Hospitality is committed to creating an equal opportunity, fair treatment environment. Sustainability in the workplace is important to us, so we have various climate conscious initiatives that we encourage, like using public transport for commuting, and travelling for business in the UK by train.

We know happy employees make the best employees, so we do everything we can to make sure our teams live a healthy lifestyle with sensible hours of work, and plenty of opportunities for development and growth.

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Connecting a flexible, motivated workforce

Constellation is a variable staffing programme that delivers an in-house workforce of highly trained and motivated people from across the UK and Ireland. From chefs and managers to porters, cleaners and customer service assistants, Constellation provides an entirely cross-sector workforce that can get to work quickly and reliably, wherever there’s a demand.

Constellation’s Aims:

  • Our objective is to provide greater consistency for our business and our clients in the people they see.

  • We recognise that we have, and will in the future, utilise our casual workforce, which will always have a place. However, effective pooling regionally will allow us to create more guaranteed hours and roles thus providing more permanent roles for our people.

  • We want our people to feel that there is an element of ownership and they are not just there to make up the numbers.

  • As full Constellation employees, they’ll have the same protections and benefits as our own ExCeL London Hospitality full-time employees. They will also:

    • Have a structured training and development plan.

    • Be part of a dedicated team with a clear leader as well as someone they can turn to if they have any concerns.

    • Have a work / life balance — they can choose as and when they work to best fit their lifestyles.

    • Have long term opportunities — they will have the ability to apply for permanent jobs and develop a career within Constellation.

 1.3m

Constellation have provided 1.3million hours since April 1st

6000

Constellation have employed 6000 variable workers.

598

Constellation have supplied staff to 598 sites / venues.

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Career progression

We know the importance of retaining great staff so we offer clear career progression with development opportunities. We also value new talent, and we will have thirty apprentices in our business by the end of 2022. In addition, we support Women in Food initiatives and we will increase female chefs in our business by 10% year on year.

Training is a vital part of the employment process at ExceL London Hospitality. Our staff use Flow Hospitality Training, an intuitive and interactive learning and engagement platform, which has the most up-to-date catering guidelines. Designed for mobile and accessible learning, the system is used to cover all required mandatory training as well as developing essential skills and knowledge for our variable workforce.

There are many benefits to using Flow:

  • In Flow, the user can create bespoke modules which can be fully customised and branded to meet the training requirement of an individual event (for example, product and supplier information and operational standards).

  • In addition to being a training platform, the system enables the onsite team to communicate and engage with the workforce. This functionality is widely used across the business and is instrumental in supporting colleagues’ engagement prior to and during our events.

  • The Flow Platform is able to customise our training and engagement delivery to suit the needs of the business, individual and unique events such as Formula E.

  • Through the reporting functionality, compliance and training completion can be easily assessed and reviewed.

  • As well as delivering training, the Flow platform enables our HR and L&D team to send out event specific video content, news items and event updates. 

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Contact us

We can cater to all your hospitality needs and our dedicated expert team will take care of every detail. For more information about all our services and to discuss your event requirements, just complete the form below and a member of our team will be in touch shortly.